Accessibility Audits
Conduct detailed assessments to identify barriers and gaps in compliance.
Expert ACA Compliance Consultants in Canada
Ensuring your organization complies with the Accessible Canada Act (ACA) is crucial for creating a barrier-free environment and meeting federal accessibility standards. At Accessibility Partners, we specialize in providing comprehensive solutions to help federally regulated entities, such as banks, broadcasters, and telecommunications companies, achieve ACA compliance.
Our team of ACA compliance consultants brings deep expertise and a proactive approach to accessibility. From developing accessibility plans to conducting audits and providing training, we’re here to support your journey toward full compliance. By working with us, you’ll align with current accessibility standards, minimize risks, and create inclusive experiences for all.
Book a consultation today to learn how we can help you achieve ACA compliance efficiently and effectively.
Understanding Accessible Canada Act (ACA)
The Accessible Canada Act (ACA), enacted in 2019, builds on the Canadian Human Rights Act by prohibiting discrimination against individuals with disabilities and establishing a framework for accessibility standards across federally regulated organizations. The ACA applies to the federal government, federal agencies, and entities such as banks, broadcasters, and telecommunications companies. Its ultimate goal is a fully accessible Canada by 2040, with interim milestones to ensure progress.
While full implementation is underway, The ACA requires federally regulated organizations to publish accessibility plans, maintain a public feedback process, and file progress reports. Under the December 2025 amendments to the Accessible Canada Regulations, CAN/ASC-EN 301 549 becomes the required ICT accessibility standard, with compliance beginning December 5, 2027 for the federal public sector and December 5, 2028 for large and medium federally regulated businesses. The AODA is Ontario legislation: it applies to your Ontario operations directly, not through the ACA, and we support both.
Organizations are encouraged to take a proactive approach by maintaining compliance with existing accessibility standards to meet ACA requirements as they evolve. Importantly, the ACA does not permit “due diligence” or “believed compliance” as defenses, emphasizing the need for thoughtful and continuous accessibility efforts.
Priority Key Areas Covered Under ACA
The ACA focuses on seven priority areas to address barriers and promote accessibility:
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Employment: Ensuring inclusive hiring practices and accommodating employees with disabilities.
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Built Environment: Creating barrier-free physical spaces for all users.
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Information and Communication Technologies: Developing accessible digital content, websites, and tools.
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Communication: Providing information in accessible formats and offering communication supports.
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Design and Delivery of Programs and Services: Ensuring programs and services are accessible to all.
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Procurement of Goods, Services, and Facilities: Including accessibility requirements in procurement policies.
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Transportation: Making federally regulated transportation services accessible.
Our ACA Compliance Services
At Accessibility Partners, we offer a full suite of services to help your organization achieve and maintain ACA compliance:
Accessibility Plans
Develop actionable accessibility plans and policies aligned with ACA requirements.
Accessibility Training Programs
Educate your team on ACA standards and accessibility best practices.
Digital Accessibility Services
Ensure websites, apps, and digital tools meet WCAG and other relevant standards.
Document Accessibility
Remediate documents to comply with PDF/UA and other guidelines.
Ongoing Monitoring and Support
Provide continuous guidance and updates to maintain compliance.
Why Choose Accessibility Partners for ACA Compliance Consulting in Canada?
Choosing the right partner for ACA compliance consulting can make all the difference. Here’s why Accessibility Partners is the trusted choice:
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Proven Expertise
Our team includes CPWA-certified professionals with deep knowledge of ACA and other accessibility standards.
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Comprehensive Services
From audits to training and ongoing support, we provide end-to-end accessibility solutions.
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Tailored Approach
We customize our services to align with your organization’s unique requirements and goals.
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Industry Experience
We’ve worked with federally regulated organizations across sectors, helping them navigate the complexities of ACA compliance.
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Commitment to Inclusivity
We’re passionate about fostering accessibility and breaking down barriers for all individuals.
Frequently Asked Questions
Is my organization required to comply with the ACA?
If your organization operates in a federally regulated sector, such as banking, broadcasting, or telecommunications, you are required to comply with the ACA.
Can ACA consultants assist with creating accessibility plans and reports?
Yes, our ACA consultants specialize in developing accessibility plans and reports tailored to your organization’s needs, ensuring compliance with ACA standards.
How can ACA consultants help with accessibility audits?
ACA consultants conduct comprehensive accessibility audits to identify accessibility gaps, provide actionable recommendations, and guide you toward full compliance.
What are the main compliance requirements under the ACA?
The ACA requires organizations to address accessibility in areas such as employment, digital services, built environments, and procurement while adhering to recognized standards like WCAG and CAN/ASC-EN 301 549.
How can ACA Compliance Consultants help my organization?
Our consultants provide expert guidance, accessibility audits, training, and tailored solutions to help your organization achieve and maintain ACA compliance.
How can I get started with your consulting services?
Simply contact us to schedule a consultation, and we’ll help you take the first steps toward ACA compliance.
How do I know if my organization is ACA compliant?
A professional ACA compliance evaluation can determine whether your organization meets the required standards and provide guidance for improvement.
What are the penalties for non-compliance with the ACA?
Non-compliance with the ACA can lead to penalties, legal actions, and reputational damage. Taking a proactive approach with the help of ACA consultants can help you avoid these risks.