Government Accessibility Services

Pre-Qualified Accessibility Partner for Federal, Provincial, and Public-Sector Organizations Across Canada

Accessibility Partners holds a #1 national ranking under Government of Canada Standing Offer and maintains active Vendor-of-Record status with the Ontario Public Service. Our team carries government reliability clearances and delivers under pre-approved procurement vehicles, allowing federal and provincial departments to engage accessibility services through streamlined call-up processes.

Our services span WCAG 2.1 AA conformance audits, PDF/UA document remediation at scale, role-based accessibility training, and governance advisory work. Every engagement is structured for procurement review, compliance reporting, and audit defensibility from day one.

Government Accessibility Services badges highlighting Ontario Vendor of Record approval and Government of Canada National Standing Offer for accessibility services.

Government Credentials

Government of Canada – Standing Offer

Ranked #1 nationally for web accessibility testing, PDF/UA and non-PDF document accessibility testing, accessibility validation for federal digital platforms, and audit-ready reporting and documentation. Issued June 18, 2025, this Standing Offer confirms that our testing methods, documentation, and quality controls meet federal public-service standards. Our deliverables are accepted for procurement review, compliance reporting, and audit defensibility. These approvals enable streamlined engagement using pre-approved scopes, pricing, and contractual terms.

Learn more about Government of Canada – Standing Offer

Ontario Government – Vendor of Record

Accessibility Partners is an approved Ontario Vendor of Record under two master agreements, delivered as a unified accessibility service stream.

Tender 18702 – Experience Design and Related Services: Document accessibility and PDF/UA remediation, accessible Office document templates, and digital accessibility workflow and compliance support.

Tender 17815 / Refresh 18996 – Learning, Training and IT Accessibility: Accessibility training covering WCAG, PDF/UA, and UX; assistive technology and IT accessibility support; digital accessibility advisory and capacity building.

Learn more about Ontario Government – Vendor of Record

Government Services We Provide

Accessibility Audits & Assessments

WCAG 2.1 Level A and AA conformance audits for government websites, applications, intranets, and mobile platforms. Testing combines automated scanning with manual evaluation using JAWS, NVDA, and VoiceOver to replicate real-world assistive technology usage within government environments.

Every audit report includes risk-based prioritization, a structured remediation roadmap, and procurement-ready formatting aligned with internal government review expectations. Reports are designed to support compliance submissions and withstand audit scrutiny without additional reformatting.

PDF/UA & Document Remediation

High-volume PDF/UA-1 compliant remediation for federal and OPS teams, handling complex tables, interactive forms, and bilingual documents. Our workflows process English and French versions in parallel rather than sequentially, reducing overall turnaround and ensuring both language versions meet identical conformance standards.

We also develop accessible templates for Word, Excel, PowerPoint, and InDesign, along with scalable document workflows that reduce ongoing remediation effort across the organization.

Accessibility Training

Role-based training designed for public-sector operating environments, delivered virtually or on-site. Modules are tailored to specific job functions and skill levels, covering WCAG 2.1 compliance, document accessibility, inclusive UX and design, developer accessibility practices, and customer service and communication accessibility.

Training content is aligned with government communications standards and service-delivery expectations. We offer both scheduled cohort sessions and on-demand delivery for teams managing tight project timelines.

VPAT / ACR Development


Preparation of VPAT 2.5 and Accessibility Conformance Reports for software products and vendor submissions, aligned with Section 508 and WCAG 2.1 requirements. Reports are formatted for procurement review and structured to meet the evaluation criteria used by federal and provincial purchasing authorities.

We also support multi-year accessibility planning, policy development, program readiness assessments, and governance frameworks for organizations building long-term accessibility programs.

How Government Organizations Can Engage Us

Federal Standing Offer

Pre-qualified under Standing Offer. Federal departments can procure accessibility services through standard call-ups with pre-approved scopes, pricing, and contractual terms. Most engagements are initiated within days of an executed call-up.

Ontario Vendor of Record

Ontario ministries and broader public-sector organizations engage through Statements of Work under Tender 18702 for document remediation and accessible content services, and Tenders 17815/18996 for accessibility training, IT accessibility, and advisory services.

Our team works directly with procurement, legal, and accessibility leads to ensure every engagement is contract-ready, budget-aligned, and audit-defensible from the outset.

Our team works closely with procurement, legal, and accessibility leads to ensure engagements are contract-ready, budget-aligned, and audit-defensible from day one.

Why Government Teams Choose Accessibility Partners

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National #1 Federal Ranking

Ranked first nationally under Standing Offer for web and document accessibility testing. This ranking reflects evaluated expertise, not self-reported claims.
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Proven Delivery at Scale

Capacity for enterprise-level remediation and concurrent multi-department engagements. We maintain consistent quality at volumes exceeding 500 documents per quarter per client.
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IAAP-Certified (CPWA) Consultants

Deep expertise in WCAG 2.2, PDF/UA, AODA, ACA, and inclusive design systems. Our consultants hold internationally recognized professional certifications.
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Security-Cleared & Government-Ready Team

Team members carry Government of Canada Reliability Status clearances. We follow secure document handling protocols for Protected B materials, including encrypted transfer and restricted access controls.
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Continuity of Staff

Dedicated consultants assigned to government accounts throughout the engagement lifecycle. We avoid the rotation problem common with large firms, ensuring your team works with people who understand your environment.
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Bilingual Capability (EN/FR)

End-to-end English and French workflows aligned with federal Official Languages requirements and Ontario’s French Language Services Act. We test both language versions independently to catch language-specific accessibility issues.
Contact Us for More Details

Frequently Asked Questions (FAQs)

Most federal departments can initiate a call-up within a few business days using pre-approved scopes and pricing under Standing Offer. We typically begin discovery within the first week of an executed call-up, depending on security requirements and document availability.
For a mid-complexity government website of 50 to 100 unique templates, our standard turnaround is four to six weeks from kickoff to final report delivery. This includes manual testing, assistive technology validation with JAWS, NVDA, and VoiceOver, and a prioritized remediation roadmap. Expedited timelines are available for time-sensitive compliance deadlines.
Yes. Many of our government clients structure engagements in phases, for example an initial audit phase followed by remediation support and then validation testing. We regularly scope multi-phase work under a single procurement instrument with defined milestones and deliverables at each stage.
Our team members carry Government of Canada Reliability Status clearances. We follow secure document handling protocols for Protected B materials, including encrypted file transfer, restricted access controls, and secure disposal upon engagement completion. Specific security requirements are confirmed during the call-up process.
We support sustained remediation volumes exceeding 500 documents per quarter for individual departments. Our workflows handle bilingual English and French remediation in parallel rather than sequentially, which reduces overall turnaround. We scale capacity based on project timelines and can accommodate surge requirements with advance notice.
Yes. All deliverables include a validation window during which we address questions, clarifications, or adjustments at no additional cost. For audit engagements, we also offer optional re-testing after your development team has implemented remediation, ensuring fixes meet conformance requirements before internal review or public release.
Yes. We deliver bilingual audits, remediation, and reporting aligned with federal Official Languages requirements and Ontario’s French Language Services Act. Our process tests both language versions independently rather than treating French as a mirror of English, which catches language-specific accessibility issues that parallel testing often misses.
Ontario ministries and broader public-sector organizations can engage us under Vendor-of-Record agreements for Tender 18702 (document remediation and accessible content services) and Tender 17815/Refresh 18996 (accessibility training, IT accessibility, and advisory services). Statements of Work can be initiated through your ministry procurement contact.