ACA Compliance Training Course
Our “Mastering ACA Compliance” course is designed to help organizations meet Accessible Canada Act (ACA) compliance requirements while fostering inclusive, barrier-free environments. Participants gain a deep understanding of ACA legislation, its legal framework, and how to identify, remove, and prevent barriers across seven priority areas:
Employment, The Built Environment, Information and Communication Technologies (ICT), Communication Beyond ICT, Procurement of Goods and Services, Design and Delivery of Programs and Services, Transportation.
This compliance training Canada program combines theory with hands-on learning, featuring real-world case studies, practical exercises, and interactive activities. Whether you’re looking for ACA training courses, accessibility compliance training, or compliance courses in Canada, this program equips you with actionable knowledge to implement accessibility strategies, set up feedback mechanisms, and maintain ongoing progress.
ACA Compliance Training Course Overview
Our ACA compliance training offers professionals a comprehensive overview of the Accessible Canada Act and practical ways to achieve compliance.
Course Duration
This course offers comprehensive training on ACA compliance, equipping you with the essential knowledge and skills to navigate regulations effectively at your own pace.
Total Duration: 3 Day
- Day 1: Foundation and General Requirements (Modules 1–3)
- Day 2: Priority Areas of Accessibility (Modules 4–6)
- Day 3: Compliance Management, Cultural Integration, and Practical Implementation (Modules 7–9)
Each day includes breaks, interactive sessions, and time for group discussions.
Additional Recommendations
For organizations requiring a more tailored or hands-on approach, consider the following:
Follow-up Workshops: Offer follow-up half-day workshops or webinars after the course to provide support in drafting accessibility plans or addressing specific challenges.
Customizable Training: Adapt the training content based on the organization’s sector (e.g., transportation, ICT, public services) to focus on relevant ACA requirements.
Supplementary Resources: Provide ongoing access to resources like templates, guides, and updates on ACA regulations to support long-term compliance efforts.
Target Audience
The ACA Compliance Training Course is designed for professionals and teams across Canada committed to inclusive, accessible environments. This course is ideal for:

Accessibility Professionals
Accessibility Professionals enhancing expertise in ACA compliance and accessibility strategy
Corporate Teams and HR Leaders
Corporate Teams and HR Leaders ensuring workplace practices meet ACA and inclusion standards
Public Sector and Government Employees
Public Sector and Government Employees staying aligned with federal accessibility mandates
Designers, Developers, and IT Professionals
Designers, Developers, and IT Professionals integrating accessibility into digital products
Organizations Offering Compliance Training in Canada
Organizations Offering Compliance Training in Canada looking to certify or upskill their staff
Whether you’re aiming to build compliance knowledge, earn ACA certification, or scale your organization’s accessibility initiatives, this course offers tailored, practical training.
AODA/ACA Compliance Help
Is Your Organization Undergoing an Audit? Need Expert Help with Your Compliance Report?
Course Curriculum
Day 1: Foundation and General Requirements
Objective: Understand the purpose, principles, and requirements of New Brunswick’s Accessibility Act.
Module 1: Introduction to the Accessible Canada Act (ACA)
Topics Covered:
- History, purpose, and scope of the ACA.
- Overview of seven priority areas:
- Employment
- Built Environment
- Information and Communication Technologies (ICT)
- Communication (non-ICT)
- Procurement
- Transportation
- Design and Delivery of Programs and Services
- Benefits of a barrier-free Canada (economic, social, and ethical).
- Case studies of successful accessibility initiatives.
Module 2: Developing Accessibility Plans and Feedback Mechanisms
Topics Covered:
- Legal requirements for accessibility plans (Sections 5–8 of the ACA).
- Steps for developing, implementing, and updating plans.
- Consultation requirements with persons with disabilities.
- Designing accessible feedback mechanisms.
Practical exercise: Drafting an accessibility plan outline.
Module 3: Reporting and Enforcement
Topics Covered:
- Legal requirements for accessibility plans (Sections 5–8 of the ACA).
- Steps for developing, implementing, and updating plans.
- Consultation requirements with persons with disabilities.
- Designing accessible feedback mechanisms.
Practical exercise: Drafting an accessibility plan outline.
Day 2: Priority Areas of Accessibility
Objective: Dive deep into the ACA’s seven priority areas, exploring standards, strategies, and best practices for compliance.
Module 4: Employment Accessibility
- Recruitment, hiring, and retention of persons with disabilities.
- Developing workplace accommodation policies.
- Accessible performance management and career development.
Group exercise: Designing an inclusive recruitment process.
Module 5: Built Environment Accessibility
- Key accessibility features in physical spaces (e.g., ramps, signage, washrooms).
- ACA-aligned building codes and maintenance requirements.
- Conducting facility audits for barrier identification.
Workshop: Mock facility audit and accessibility plan creation.
Module 6: Accessible Information and Communications
- Ensuring compliance with accessibility standards for websites (aligned with WCAG 2.1).
- Tools for creating accessible documents, videos, and presentations.
- Non-digital communication supports and accessible feedback systems.
Hands-on activity: Converting a document into an accessible format.
Day 3: Compliance Management and Cultural Integration
Objective: Equip participants with the skills to implement, monitor, and sustain accessibility initiatives effectively.
Module 7: Procurement Accessibility
- Legal requirements for accessible procurement (Section 11).
- Incorporating accessibility criteria in procurement policies.
- Vendor evaluation for accessibility compliance.
Group activity: Drafting an accessible procurement checklist.
Module 8: Transportation Accessibility
- Accessibility standards for public and private transportation (Section 14).
- Managing service disruptions and communicating alternative arrangements.
Scenario analysis: Responding to transportation complaints.
Module 9: Fostering an Inclusive Culture and Sustaining Compliance
- Training and awareness programs for staff.
- Engaging stakeholders, including persons with disabilities, in accessibility planning.
- Techniques for ongoing compliance monitoring and reporting.
Final exercise: Comprehensive compliance audit simulation.
With ACA Compliance Training from Accessibility Partners, you not only meet regulatory requirements but also cultivate a culture of inclusivity. Our expert-led training ensures your team is fully equipped to navigate ACA guidelines while fostering a more accessible and compliant environment for all.
Frequently Asked Questions
The ACA Compliance Training Course by Accessibility Partners is ideal for professionals seeking detailed guidance on meeting ACA standards. It offers practical tools to support accessible program design and long-term compliance.
ACA stands for the Accessible Canada Act, a federal law that mandates accessibility standards in federally regulated sectors across Canada.
A compliance training program educates individuals and teams on following legal, regulatory, or policy standards. Our program specifically focuses on accessibility compliance under the ACA.
In tech, ACA refers to ensuring digital platforms, applications, and ICT services meet Accessible Canada Act requirements, especially around WCAG conformance and user experience for all.
Salaries vary, but accessibility and ACA compliance specialists in leadership roles often earn above-average salaries due to demand for their expertise in strategy and legal frameworks.
Compliance roles can be complex due to legal obligations, but structured training (like our ACA course) reduces uncertainty and empowers professionals to handle responsibilities with confidence.
ACA Compliance refers to meeting the obligations of the Accessible Canada Act, a federal regulation. It’s not owned by a private company but enforced by the Government of Canada.
An ACA qualification means a professional has received training in applying and managing accessibility standards outlined in the ACA, signaling readiness to lead or support compliance efforts.
An ACA trainee is someone enrolled in ACA-focused professional development, learning how to evaluate and implement accessibility practices across physical and digital environments.