ACA Compliance Training Course
Our “Mastering ACA Compliance” course is designed to help organizations meet Accessible Canada Act (ACA) compliance requirements while fostering inclusive, barrier-free environments. Participants gain a deep understanding of ACA legislation, its legal framework, and how to identify, remove, and prevent barriers across seven priority areas:
Employment, The Built Environment, Information and Communication Technologies (ICT), Communication Beyond ICT, Procurement of Goods and Services, Design and Delivery of Programs and Services, Transportation.
This compliance training Canada program combines theory with hands-on learning, featuring real-world case studies, practical exercises, and interactive activities. Whether you’re looking for ACA training courses, accessibility compliance training, or compliance courses in Canada, this program equips you with actionable knowledge to implement accessibility strategies, set up feedback mechanisms, and maintain ongoing progress.
ACA Compliance Training Course Overview
Our ACA compliance training offers professionals a comprehensive overview of the Accessible Canada Act and practical ways to achieve compliance.
Course Duration
This course offers comprehensive training on ACA compliance, equipping you with the essential knowledge and skills to navigate regulations effectively at your own pace.
Total Duration: 3 Day
- Day 1: Foundation and General Requirements (Modules 1-3)
- Day 2: Priority Areas of Accessibility (Modules 4-6)
- Day 3: Compliance Management, Cultural Integration, and Practical Implementation (Modules 7-9)
Each day includes breaks, interactive sessions, and time for group discussions.
Additional Recommendations
For organizations requiring a more tailored or hands-on approach, consider the following:
- Follow-up Workshops: Offer follow-up half-day workshops or webinars after the course to provide support in drafting accessibility plans or addressing specific challenges.
- Customizable Training: Adapt the training content based on the organization’s sector (e.g., transportation, ICT, public services) to focus on relevant ACA requirements.
- Supplementary Resources: Provide ongoing access to resources like templates, guides, and updates on ACA regulations to support long-term compliance efforts.
Targeted Audience
The ACA Compliance Training Course is designed for professionals and teams across Canada committed to inclusive, accessible environments. This course is ideal for:
-
Accessibility Professionals
Accessibility Professionals enhancing expertise in ACA compliance and accessibility strategy
-
Corporate Teams and HR Leaders
Corporate Teams and HR Leaders ensuring workplace practices meet ACA and inclusion standards
-
Public Sector and Government Employees
Public Sector and Government Employees staying aligned with federal accessibility mandates
-
Designers, Developers, and IT Professionals
Designers, Developers, and IT Professionals integrating accessibility into digital products
-
Organizations Offering Compliance Training
Organizations Offering Compliance Training in Canada looking to certify or upskill their staff
Whether you’re aiming to build compliance knowledge, earn ACA certification, or scale your organization’s accessibility initiatives, this course offers tailored, practical training.
AODA/ACA Compliance Help
Is Your Organization Undergoing an Audit? Need Expert Help with Your Compliance Report?
Course Curriculum
Module 1: Introduction to the Accessible Canada Act (ACA)
Topics Covered:
- History, purpose, and scope of the ACA.
- Overview of seven priority areas:
- Employment
- Built Environment
- Information and Communication Technologies (ICT)
- Communication (non-ICT)
- Procurement
- Transportation
- Design and Delivery of Programs and Services
- Benefits of a barrier-free Canada (economic, social, and ethical).
- Case studies of successful accessibility initiatives.
Module 2: Developing Accessibility Plans and Feedback Mechanisms
Topics Covered:
- Legal requirements for accessibility plans (Sections 5-8 of the ACA).
- Steps for developing, implementing, and updating plans.
- Consultation requirements with persons with disabilities.
- Designing accessible feedback mechanisms.
Practical exercise: Drafting an accessibility plan outline.
Module 3: Reporting and Enforcement
Topics Covered:
- Legal requirements for accessibility plans (Sections 5-8 of the ACA).
- Steps for developing, implementing, and updating plans.
- Consultation requirements with persons with disabilities.
- Designing accessible feedback mechanisms.
Practical exercise: Drafting an accessibility plan outline.
Module 4: Employment Accessibility
- Recruitment, hiring, and retention of persons with disabilities.
- Developing workplace accommodation policies.
- Accessible performance management and career development.
Group exercise: Designing an inclusive recruitment process.
Module 5: Built Environment Accessibility
- Key accessibility features in physical spaces (e.g., ramps, signage, washrooms).
- ACA-aligned building codes and maintenance requirements.
- Conducting facility audits for barrier identification.
Workshop: Mock facility audit and accessibility plan creation.
Module 6: Accessible Information and Communications
- Ensuring compliance with accessibility standards for websites (aligned with WCAG 2.1).
- Tools for creating accessible documents, videos, and presentations.
- Non-digital communication supports and accessible feedback systems.
Hands-on activity: Converting a document into an accessible format.
Module 7: Procurement Accessibility
- Legal requirements for accessible procurement (Section 11).
- Incorporating accessibility criteria in procurement policies.
- Vendor evaluation for accessibility compliance.
Group activity: Drafting an accessible procurement checklist.
Module 8: Transportation Accessibility
- Accessibility standards for public and private transportation (Section 14).
- Managing service disruptions and communicating alternative arrangements.
Scenario analysis: Responding to transportation complaints.
Module 9: Fostering an Inclusive Culture
- Training and awareness programs for staff.
- Engaging stakeholders, including persons with disabilities, in accessibility planning.
- Techniques for ongoing compliance monitoring and reporting.
Final exercise: Comprehensive compliance audit simulation.
With ACA Compliance Training from Accessibility Partners, you not only meet regulatory requirements but also cultivate a culture of inclusivity. Our expert-led training ensures your team is fully equipped to navigate ACA guidelines while fostering a more accessible and compliant environment for all.
Frequently Asked Questions
What is the Accessible Canada Act?
A federal law passed in 2019 with the goal of a barrier-free Canada by January 1, 2040. It requires federally regulated organizations to publish accessibility plans, maintain a public feedback process, and file regular progress reports across seven priority areas, including employment, the built environment, and information and communication technologies.
Who has to comply with the ACA?
Federally regulated organizations: banks, telecommunications and broadcasting companies, airlines and interprovincial transportation, Crown corporations, and the federal government itself. Provincially regulated organizations are covered by provincial accessibility and human rights law instead.
What digital accessibility standard does the ACA require?
Amendments to the Accessible Canada Regulations published December 17, 2025 make CAN/ASC-EN 301 549 the required ICT accessibility standard, with compliance beginning December 5, 2027 for the federal public sector and December 5, 2028 for large and medium federally regulated businesses. This course explains what that standard covers and how to prepare.
Who should take this training?
The people who own ACA obligations day to day: compliance and accessibility leads, HR, communications teams, digital and IT staff, and managers responsible for the accessibility plan and feedback process in federally regulated organizations.
What does the course cover?
The ACA’s structure and priority areas, accessibility plan and progress report requirements, feedback process obligations, the December 2025 regulatory amendments and CAN/ASC-EN 301 549 timeline, and practical steps to build compliance into operations.