Privacy Policy
Last Updated: 28th January 2025
Accessibility Partners (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, phone number, and mailing address.
- Payment details, such as credit card information (processed through secure third-party payment processors).
- Login credentials (username, password).
b. Non-Personal Information
- IP address, browser type, device information, and operating system.
- Pages visited, time spent on the site, and other usage data collected via cookies and analytics tools.
c. Sensitive Information
- Information voluntarily provided for accessibility accommodations or special learning needs.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our services.
- To process payments and deliver course materials.
- To personalize user experience and send tailored content.
- To communicate important updates, offers, or promotional materials.
- To comply with legal obligations and prevent fraud or misuse.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors (e.g., payment processors, email marketing tools) to perform services on our behalf.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request limits on how your data is used.
- Data Portability: Request a transfer of your data to another organization.
- Opt-Out: Opt-out of marketing communications by clicking the “unsubscribe” link in emails.
To exercise these rights, contact us at info@accessibilitypartners.ca.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Analyze website performance and usage.
- Personalize user experience.
- Deliver targeted advertisements.
You can manage your cookie preferences via your browser settings or by disabling cookies entirely.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption.
- Restricted access to sensitive data.
- Regular security audits.
Despite our efforts, no online platform is entirely secure, and we cannot guarantee absolute data security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our platform is not intended for children under the age of 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
10. International Users
If you access our platform from outside Canada, your data may be transferred, stored, and processed in Canada, where our servers are located. By using our services, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Effective Date.” Continued use of our services constitutes acceptance of the revised Privacy Policy.
12. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
- Email: info@accessibilitypartners.ca
- Phone: (416) 915-4288
- Address: 600 – 1285 W Broadway, Vancouver, British Columbia, V6H 3X8