Privacy Policy

Effective date: July 17, 2026

Accessibility Partners Canada (9138137 Canada Inc.) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, consistent with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Account data: name, email, and login credentials.
• Payment data: billing information, processed securely by Stripe. We do not store your full payment-card details.
• Course activity: progress, quiz results, and feedback for courses you take.
• Contact and enquiry data: information you submit through our contact and enquiry forms.
• Technical data: IP address, browser type, and device information.

How we use your information

• To provide and manage course access and respond to your enquiries;
• To improve our content, website, and user experience;
• To communicate updates and provide customer support; and
• To meet our legal obligations.

Cookies and analytics

We use cookies to operate the site and understand how it is used. Through Google Tag Manager we run two measurement tools: Google Analytics, which reports aggregate site traffic and usage, and Microsoft Clarity, which records anonymised session activity such as mouse movement, clicks, and scrolling to help us find and fix usability barriers. You can control or block cookies through your browser settings. For details on how these providers handle data, please see Google’s and Microsoft’s privacy terms.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as our payment processor (Stripe) and our hosting provider, under confidentiality obligations and only as needed to provide our services, and where required by law.

Where your information is stored

Our website is hosted by GoDaddy in a North American data centre. If you access the site from outside that region, your information may be transferred to and stored there.

Your rights

Under PIPEDA, you may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications. To make a request, contact us using the details below.

Data security

We use industry-standard security practices to protect your information. No system is completely secure, but we work to safeguard your information responsibly.

Children

Our courses and services are intended for adults. You must be at least 18, or have parental or guardian consent, to register. We do not knowingly collect personal information from children under 18.

Third-party links

Our site may link to external sites. We are not responsible for their privacy practices.

Contact us

For privacy questions or requests, contact Accessibility Partners Canada at info@accessibilitypartners.ca, or by mail at 100 King St W, Suite 5700, Toronto, Ontario M5X 1C7, Canada.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last revised.