AODA Compliance Training Course
Our AODA compliance training course helps Ontario organizations meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA). The course covers key IASR standards, including customer service, employment, information and communication, transportation, and public spaces.
Designed for organizations across Ontario and Canada, this training provides practical guidance on implementing accessibility requirements, supporting inclusive workplace practices, and maintaining ongoing AODA compliance across teams and departments.Enroll today to ensure your organization meets AODA compliance requirements.
AODA Compliance Course Overview
This intensive AODA accessibility training is tailored for individuals in public, private, and non-profit sectors. It empowers attendees to meet AODA compliance Ontario regulations by addressing the IASR’s key areas. With a strong focus on practical implementation, this AODA training in Ontario enables participants to:
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Understand the AODA framework and its compliance requirements.
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Develop inclusive customer service practices aligned with AODA and IASR guidelines
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Implement accessible communication strategies for internal and public use
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Build inclusive recruitment, retention, and workplace accommodation policies
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Support compliance across transportation systems and public space designs
Target Audience
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HR Professionals
Manage employee training, workplace accommodations, and mandatory AODA compliance records under the IASR.
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Compliance Officers
Oversee AODA and IASR compliance requirements, internal audits, and regulatory reporting obligations.
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Facility Managers
Support compliance with the AODA Design of Public Spaces Standard for buildings, facilities, and public spaces.
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Public Relations Staff
Ensure public communications, digital content, and customer-facing materials meet AODA information and communication standards.
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Senior management
Gain oversight of organizational AODA obligations, risk exposure, and compliance accountability across departments.
AODA/ACA Compliance Help
Is Your Organization Undergoing an Audit? Need Expert Help with Your Compliance Report?
Course Curriculum
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Introduction to AODA and Accessibility Laws
Overview of the Accessibility for Ontarians with Disabilities Act (AODA), its purpose, scope, and compliance obligations.
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Overview of the IASR Standards
Introduction to the Integrated Accessibility Standards Regulation (IASR) and how its requirements apply across organizations.
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Customer Service Accessibility
Understanding accessible customer service principles, communication practices, and service delivery obligations.
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Employment Accessibility & Workplace Inclusion
Accessibility requirements for recruitment, accommodations, return-to-work processes, and employee support.
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Information and Communication Accessibility
Requirements for accessible digital content, documents, feedback processes, and emergency communications.
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Accessible Design for Public Spaces
Key accessibility standards for public spaces, facilities, exterior paths, and built environments.
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Transportation Accessibility Requirements
Overview of accessibility obligations related to transportation services under AODA.
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Compliance Reporting and Documentation
Guidance on accessibility policies, multi-year plans, and mandatory compliance reporting.
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Accessibility Compliance Awareness & Monitoring
Understanding common accessibility gaps and internal monitoring approaches (non-technical, non-audit focused).
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Final Assessment & Certification
Knowledge assessment and completion certification for AODA compliance training.
Each module is structured to provide both theoretical understanding and practical application through interactive discussions, real-life examples, and hands-on activities, ensuring participants are well-equipped to meet AODA compliance effectively.
Frequently Asked Questions
How long is the AODA training course?
Most sessions run 3–5 hours, with optional modules to tailor your experience.
Is AODA similar to the ADA?
Yes. AODA applies to Ontario, while ADA is U.S.-based both focus on accessibility and inclusion.
What training is mandatory for employees in Ontario?
Employees must receive training on AODA standards and the Human Rights Code as it relates to accessibility.
Who needs AODA training in Ontario?
Any staff, volunteer, or contractor who interacts with the public or develops internal policies.
How to keep track of AODA training?
Organizations must maintain records with names, completion dates, and topics covered.
How often should I do AODA training?
At onboarding, during policy updates, and ideally every 1–2 years for refreshers.