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Planning is part of creating, maintaining, and growing a business. You plan for the initial start-up. You plan for its ongoing progress. And you plan on how to increase your business’s success. However, within that plan should be a strategy to address accessibility barriers affecting your staff and clients. Although new legislation mandates companies and organizations to create a more accessible environment, there are still barriers that affect the everyday life of people with disabilities.

Nowadays, it’s not just about having a website. It’s about making sure that everyone, including people with disabilities, can access and use it.

What can you do as a business, or organization, to ensure disabled users can access the content, products, and services they need as your business adopts new technologies?

Have you tested your website recently? Not for common error pages or new customer journey maps but to see if users with disabilities can use the website as seamlessly as those without disabilities.

It’s important to understand what document remediation is and why it’s important. Document remediation refers to the process of modifying digital documents (like PDFs, Word documents, and Excel spreadsheets) to ensure they are accessible to all users, including those with disabilities. This process involves incorporating various features such as alternative text (“alt text”) for images, proper heading structure, readable fonts, and navigable layouts.

Imagine you’re playing a video game for the first time and the instructions are hard to understand. That’s how the internet feels people with learning disabilities. This is where digital accessibility comes in to make sure that online spaces are easy to navigate for everyone, regardless of their ability.